WCAG Audits for myViewBoard 3.0
I led a comprehensive accessibility compliance initiative for myViewBoard 3.0 as we prepared for the enforcement of the European Accessibility Act (EAA). What began as a regulatory requirement quickly became an opportunity to elevate our product’s inclusivity. I started by conducting a full accessibility audit aligned with WCAG and EAA standards, building an accessibility inventory, annotating and prioritizing issues, and developing VPAT reports to clearly communicate our conformance levels.
My role:
UI/ UX Designer
Timeline
February 2025 - Present
Challenges
Since no one on the team had prior experience with WCAG audits, my colleague and I took the initiative to study accessibility standards and integrate those best practices into our software design and development.”
⚡️ The problems
01
Lack of existing process or expertise: no prior WCAG audit experience; we researched and built our own process from the ground up.
02
Complexity of WCAG criteria: each guideline required careful interpretation and product-specific evaluation to ensure accurate compliance checks.
03
Defining evaluation and prioritization methods: we organized findings by impact and severity to guide PMs and developers effectively.
04
Translating results into actionable deliverables: Converting audit results into a clear, structured VPAT report required new documentation skills.
Solutions
We developed foundational usability principles guided by the VPAT checklist and WCAG 2.1 AA accessibility standards, ensuring that visual contrast, interaction patterns, and feedback states align with universal accessibility best practices.
Accessibility Audit Outcomes
After a comprehensive accessibility review, we enhanced both usability and inclusivity across the product experience, resulting in a substantial rise in WCAG 2.1 Level A and AA compliance.
The full VPAT is available through this page.
Level A Improvement
From 47.8% to 88%
Level AA Improvement
From 65% to 85%
