Designing AI-Powered Insights Dashboards
Designing Insights — a platform that enables school and district IT teams to easily explore and monitor usage across their institutions. The dashboard aggregates data from both software and ViewSonic interactive flat panels (IFPs), while AI-driven prompts allow users to personalize data collections and create dashboards tailored to their specific needs.
My role:
UI/ UX Designer
Timeline
March 2022 - November 2024
Platforms:
Web
Challenges
As ViewSonic’s product ecosystem expanded and the number of users grew, our existing data dashboards could no longer meet their diverse needs. The real challenge was to design a solution that allows users to create and customize their own data blocks, ensuring flexibility and relevance across an increasingly complex mix of software and hardware products.
⚡️ The problems
01
Limited flexibility and static data views: Existing dashboards couldn’t adapt to different user roles or evolving data needs.
02
Rising data complexity and fragmented sources: Rapid growth in software and hardware metrics made insights harder to visualize effectively.
03
Lack of customization and personalization tools: Users couldn’t tailor dashboards to their unique reporting goals or workflows.
AI Dashboard
AI Dashboard, an intelligent analytics feature that empowers users to generate customized dashboards through natural-language prompts. With just a few words, users can create tailored reports—such as software usage summaries, login trend analyses, or in-class interactive flat panel (IFP) activity insights.
After generating a dashboard, users can easily rearrange or resize data blocks within a flexible grid system, enabling a truly personalized and interactive data experience.
AI dashboard allows users to create customized data collections.
Use grid system to further customize the generated data blocks.
Define the data block properties including default size, maximum and minimum size.
AI Chatbot
DACO, your data consultant
Besides AI dashboard, we also introduced DACO, our data consultant chatbot, to help users navigate dashboards more intuitively. DACO enables users to quickly access key metrics or jump directly to detailed dashboard views, making data exploration faster, smarter, and more effortless.
Using the AI chatbot to instantly locate and jump into the right dashboard.
Outcomes
In 2024, the steady growth in the Entity user base and the rise in user retention reflect the platform’s expanding reach and improving user loyalty. More institutions adopted the system, while existing users continued to engage actively, demonstrating the product’s increasing value, usability, and alignment with real educational needs.
Entity user growth rate
User retention rate
